Managed Application Services (SaaS)

From operations to further development: full responsibility for your SaaS solutions

Stable, secure, available: We take over the technical and functional operations of your applications – so you can focus on your users and business processes.

Our Software-as-a-Service (SaaS) services provide full operational responsibility for your IT applications – including data management, performance monitoring, further development, and regulatory compliance. Whether public cloud, on-premises, or hybrid platforms – we ensure seamless operations, high performance, and maximum security.

Our operating models

Technical application operations

We ensure the functionality, stability, and recovery of your applications – including backup, recovery, and security operations.

Functional application maintenance

We handle bug fixing, functional enhancements, testing, and release management in close coordination with your development teams.

Application Onboarding

We take over existing applications into a regulated operational state – including transition phase, documentation, and handover to operations.

End-to-end service responsibility

From server operations and platform services to application availability – we take full responsibility.

Your benefits

High availability through 24/7 monitoring and clear SLAs

Fast recovery in case of incidents or errors

Support for development and business teams in live operations

Regulatory and audit compliance for applications in sensitive industries

Scalability and performance through optimized application operations

One single point of contact – no interface losses

Our managed SaaS services

Data management & security

  • Backup & recovery
  • Data migrations
  • Encryption, pseudonymization, anonymization

Application management

  • Deployment Support & Readiness Testing
  • Application Performance Monitoring (APM)
  • CI/CD, Tool-Management, Build-Pipelines

Security & Compliance

  • Web Application Firewall (WAF)
  • DDoS protection
  • Threat detection & vulnerability management

Change- & Release-Management

  • Structured planning, safeguarding, and execution of changes
  • Coordination with stakeholders and development teams

Multi-tenancy

  • Operation of multi-tenant applications with separated monitoring, logging, and user context
  • Scalable SaaS platform architectures in live operations

Extended services

  • Developer support & DevOps enablement
  • License management
  • Root cause analyses, incident handling, and escalations
Night lights

Technical foundation & platform integration

Our SaaS operations services are based on stable infrastructure that can be operated in the public cloud (e.g., AWS, Azure, STACKIT), on-premises, or in hybrid environments. Together with our IaaS and PaaS offerings, you receive an integrated operations platform – scalable, auditable, and future-proof.

Typical use cases

  • Operation of business applications with high security requirements
  • Hosting and management of SaaS products or platforms
  • Support for DevOps-driven application operations
  • Transition of existing applications into a structured service model
  • Multi-tenant platform operations with individual tenant support

Why SaaS with adesso as a service?

Holistic application operations – from OS to interface

Technical and functional responsibility from a single source

Clearly defined SLA models, auditability, and operational security

DevOps, monitoring & security directly integrated

Multi-cloud and on-premises capability for any architecture

Proven operations in healthcare, public sector, finance & e-commerce

Let’s get to know each other

Do you want your application to be operated securely, efficiently, and without operational risk?

We provide the service – you deliver the value.

Maximilian Kaspar

Maximilian Kaspar
Business Development Manager
maximilian.kaspar@adesso-service.com